Lloyds to End Mobile Banking Van Service Amid Shift to Online Banking
The decision, effective from May 31, will impact rural areas as the bank plans further branch closures and job cuts.
- Lloyds Banking Group is ending its mobile banking van service, which was set up to serve rural towns and villages where Lloyds had shut the local branch.
- The decision, effective from May 31, 2024, is due to customers using the service less and choosing other ways to bank instead.
- Lloyds is set to close a further 120 branches this year and axe another 1,600 jobs as it shifts more deeply into online banking.
- In areas where the mobile service is ending, Lloyds will send out a 'community banker' once a week to set up shop in a banking hub run by Post Office staff.
- Visits to the banking van service have fallen by 90% since 2018, helping just 14 customers on average per location.