Overview

• Lloyds Banking Group is ending its mobile banking van service, which was set up to serve rural towns and villages where Lloyds had shut the local branch.
• The decision, effective from May 31, 2024, is due to customers using the service less and choosing other ways to bank instead.
• Lloyds is set to close a further 120 branches this year and axe another 1,600 jobs as it shifts more deeply into online banking.
• In areas where the mobile service is ending, Lloyds will send out a 'community banker' once a week to set up shop in a banking hub run by Post Office staff.
• Visits to the banking van service have fallen by 90% since 2018, helping just 14 customers on average per location.