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Lloyds Lifts Car-Finance Mis-Selling Provision to £1.95 Billion as It Challenges FCA Redress Plan

The bank’s move highlights growing pushback to the regulator’s consultation to compensate millions of borrowers and reflects expectations of broader eligibility and higher payouts under the proposed methodology.

Overview

  • Lloyds added £800 million to its motor finance provision, taking it to £1.95 billion, and said the FCA’s proposed compensation formula overstates consumer loss and departs from the Supreme Court’s Johnson ruling.
  • The FCA consultation proposes a regulator-run scheme for agreements from 6 April 2007 to 1 November 2024, covering about 14.2 million deals with average payouts around £700.
  • The regulator’s modelling points to roughly £8.2 billion of redress in an average participation scenario, with reporting indicating total industry costs near £11 billion once operational expenses are included.
  • Industry responses are mounting, with Close Brothers signaling its £165 million reserve is likely insufficient, Santander reviewing its position, BMW seeking talks with the Treasury, and the Finance and Leasing Association questioning the FCA’s assumptions.
  • The FCA plans consumer outreach and lender contact timelines, urges people to claim directly rather than via claims firms, and estimates the burden split at around 51% for banks, 47% for manufacturer captives, and 2% for independents.