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4w ago

Lloyds, Halifax and Bank of Scotland scrap Post Office pay-in slips for cash and cheques

Customers must use debit cards and PINs at Post Offices as cheque deposits move to mobile-only by year-end

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Overview

  • Since June 2, customers of Lloyds, Halifax and Bank of Scotland must present their debit cards and PINs instead of pay-in slips for all cash and cheque deposits at Post Offices.
  • The group will end all cheque deposit services at Post Office branches on December 31, 2025, directing customers to bank counters or its mobile app.
  • Lloyds Banking Group is promoting its mobile banking app as the primary way to deposit cheques by taking a photo.
  • Consumer rights expert Martyn James warns older customers will be hardest hit by losing an accessible cheque-deposit option.
  • Lloyds has also raised its Club Lloyds packaged account fee from £3 to £5, while banks including Barclays, HSBC, NatWest and Santander continue accepting cheque deposits at Post Offices.