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Liverpool Women’s Hospital Maternity Service Rated Good After CQC Follow-Up Inspection

Inspectors found stronger staffing, more timely patient observations, safer medicines processes

Overview

  • CQC removed regulatory breaches from January and upgraded the maternity service overall from requires improvement to good.
  • Whistleblowing complaints about culture and leadership were not substantiated in the follow-up inspection.
  • Safe, effective, caring and well-led domain ratings rose to good while the responsive rating was scaled back from outstanding to good.
  • Inspectors noted stronger staffing levels and more timely observations for deteriorating health that improved safety.
  • Medicines were managed and stored safely, incidents were reported and investigated with learning shared, and a survey found 94% of women felt treated with respect and dignity; the overall trust retains a requires improvement rating.