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Lidl Overhauls Loyalty With Points as Self-Scan Trial Expands

The change tests whether flexible points will keep shoppers who liked clear monthly rewards.

Overview

  • Lidl Plus Points, which launched Tuesday, replaces Coupon Plus with a base rate of 1 point per £1 spent in stores.
  • Customers redeem points in an in‑app Rewards Marketplace for free items or money‑off coupons, with 100 welcome points and double points on fresh fruit running through May 22.
  • Shoppers quickly complained on Reddit, X and Facebook that value has fallen compared with past milestones such as a free bakery item at £10 and 10% off after £250 in a month.
  • Lidl says users will often earn above the base rate through double or triple points and weekly promotions, and it is boosting spend on personalised coupons.
  • Separately, the retailer widened its Lidl & Go self‑scanning pilot to seven stores in Airdrie, Glenrothes, Cardiff, Epsom, Kingston, Guildford and Eastleigh to gather data for potential rollout.