Overview

• Battery Ventures led the all-equity round with participation from Canapi Ventures, Redpoint Ventures, Eclipse and Commerce Ventures, and Battery’s Marcus Ryu will join the board.
• Founded in 2022, the San Francisco startup builds agentic AI for P&C carriers, pairing a voice assistant called Nichole with reasoning-based agents that plug into core systems to complete end-to-end tasks across voice, SMS and email.
• Liberate reports scaling from about 10,000 monthly automations to 1.3 million automated resolutions and working with more than 60 customers focused on the top 100 carriers.
• The company says deployments deliver an average 15% sales lift and 23% cost reduction, with human-in-the-loop safeguards and a Supervisor monitoring tool for auditability; an unnamed client saw hurricane claim response time drop from 30 hours to 30 seconds.
• Total funding now stands at $72 million, the team numbers around 50 employees, and the new capital will be used to expand reasoning capabilities and support wider rollouts.