Overview
- Lenovo confirmed it canceled select preorders placed through Lenovo.com to avoid holding payments for products it cannot ship promptly.
- The company said preorders "substantially exceeded projections," resulting in extended delivery windows and delays.
- More units are already en route to major retailers worldwide, with store and retailer website availability expected to improve in the coming weeks.
- Lenovo apologized to affected customers and said Lenovo.com ordering will reopen once inventory is replenished.
- Customers have reported slipped ship dates, including one preorder moving from September 16 to October 24 without prior explanation, and the premium device is priced from $1,099 to $1,479 with an 8.8-inch 144Hz OLED and detachable controllers.