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Leeds Hospitals Ban Funeral Director After Mother Says Dead Son Was Put in a Bouncer at Funeral Director’s Home

The case highlights the absence of statutory rules for funeral directors in England and Wales.

Overview

  • Zoe Ward says she found her three-week-old son, Bleu, propped in a baby bouncer “watching” cartoons at Amie Upton’s home, with another deceased infant on the sofa.
  • Leeds Teaching Hospitals NHS Trust barred Upton from its mortuaries and maternity wards in spring 2025 and says it has monitored concerns and tightened safeguarding since 2021.
  • West Yorkshire Police say they investigated two reports involving Florrie’s Army since 2021 and, after extensive enquiries, identified no potential crimes.
  • The BBC reported evidence that babies in Upton’s care were not always kept in a refrigerated cold cot, while other parents say they later discovered their child’s body had been kept at Upton’s house without their consent and not at the stated funeral parlour.
  • Upton, who runs Florrie’s Army, denies wrongdoing, says the infants were loved and never left alone, and claims only two complaints in eight years; hospital records show Bleu was signed out by Gallagher Funeral Services, which acknowledges a working relationship with her.