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Leaked Emails Reveal easyJet’s Cash Bonuses for Spotting Oversized Cabin Bags

Regulators now face calls to ratify EU plans for a single free carry-on allowance

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Overview

  • Employees at Swissport and DHL Supply Chain earn £1.20 per oversized easyJet cabin bag they seize at gates across UK airports.
  • Passengers whose cabin bags exceed size limits incur a £48 fee to have their luggage placed in the aircraft hold.
  • Travel experts and consumer groups are advising travellers to photograph bags in sizing cages and contest unexpected charges.
  • The European Parliament has approved a proposal for a uniform carry-on allowance of one 100cm cabin bag plus one personal item free, pending member-state ratification.
  • Frontline staff warn that cash incentives heighten gate confrontations and risk of abuse, as similar schemes may spread across the budget airline sector.