Overview
- The New York Times reports that internal papers describe plans to automate about 75% of Amazon’s operational processes across warehouses, shipping, and logistics.
- Estimates cited in the documents project roughly 160,000 U.S. hires not being made by 2027 and as many as 600,000 positions not being filled by 2033.
- The internal modeling points to around $12.6 billion in savings over two years and about 30 cents saved per package handled.
- Leaked communications guidance suggests avoiding terms like “automation” or “AI” in favor of “advanced technology” or “cobots” to shape public messaging.
- Amazon disputes the scope of the leak as incomplete and highlights plans to hire about 250,000 seasonal workers for the holiday period.