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Law Firms Put AI To Work In Litigation And Client Service

Law firms report measurable gains using real-time transcripts, generative analyses, client portals.

Overview

  • Firms are driving adoption through targeted pilots, fit-for-purpose litigation tools, user champions, and lean training that builds trust.
  • AI-enabled court reporting now delivers real-time transcripts with speaker identification, faster turnarounds, and searchable records that teams can access remotely.
  • Generative models convert proceedings into executive summaries, flag inconsistencies against other materials, and draft follow-up questions via conversational prompts.
  • Client experience is improving with unified communication platforms, dashboards, and digital situation rooms that centralize documents, summaries, timelines, and status.
  • Security and ethics remain in focus as vendors emphasize encryption and access controls, and experts stress that lawyers must verify outputs and maintain professional responsibility.