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Law Firm to Sue United and Delta Over Paid ‘Window Seats’ Without Windows

Invoking California’s consumer-protection statutes, the suits seek damages for customers misled by airlines’ seat-assignment disclosures

Overview

  • Go Law (Greenbaum Olbrantz) announced it will file federal class actions in the Northern District of California within days, though no complaints appear yet on public dockets.
  • Plaintiffs claim United and Delta charged extra fees for window seats that in some Boeing 737 configurations abut a solid fuselage wall without an actual window.
  • Airlines and engineers have explained that cabin-wall ducts and structural supports prevent windows in certain seat rows, a standard feature on many narrowbody jets.
  • The proposed United class is limited to California residents who paid for a window seat in the past four years, a strategy designed to leverage state laws and bypass arbitration clauses.
  • United and Delta have not provided immediate comment, and travelers can use seat-map tools like SeatGuru to spot windowless seats before booking.