Overview

• Video footage captured a multi-person brawl involving customers and staff at the Page Moss restaurant’s drive-thru.
• Three police squad cars responded to the scene and handcuffed a shirtless customer who is now under investigation.
• McDonald’s confirmed it asked the group to leave for unacceptable anti-social behaviour and is supporting Merseyside Police with enquiries.
• The fast-food chain said it would remind restaurant teams of de-escalation procedures as part of its zero-tolerance policy on anti-social conduct.
• The drive-thru melee underscores a broader rise in retail violence and shoplifting offences, which hit record highs in the UK in 2024.