Overview

• The Department for Transport Operator assumed control of c2c on July 20, bringing services between London Fenchurch Street and south Essex into public ownership.
• Passengers’ existing tickets remain valid and fares will not change as a result of the transfer, the DfT confirmed.
• Transport Focus data shows c2c achieved an 89 percent satisfaction rating, placing it joint sixth out of 22 operators.
• The takeover follows May’s renationalisation of South Western Railway and precedes Greater Anglia’s scheduled transfer on October 12.
• Officials say the phased transfers pave the way for Great British Railways to unify the country’s rail infrastructure and operations by 2027.