Overview
- By Thursday, La Poste reported a near‑full return to normal operations with the website and parcel tracking back online and only minor gaps in some tracking references.
- Physical distribution largely continued through the disruption, with 5.5 million parcels delivered since Monday, including 2 million on December 24.
- La Poste says no sensitive data were stolen and characterizes the incident as a denial‑of‑service attack that temporarily made services inaccessible.
- The company has filed a complaint and the Paris prosecutor’s office has opened an investigation as the group NoName057(16) has claimed the attack, a claim experts say should be treated cautiously.
- Localized backlogs and uncollected parcels persist in some relay points, and customers are advised to recheck tracking, look for delivery notices, contact customer service or the sender, and file claims within carrier deadlines if needed.