Overview
- Capital & Main’s new reporting details leasing agents in Los Angeles using income thresholds, credit hurdles or voucher waitlists that testers recorded as excluding Section 8 applicants.
- California law that took effect in 2024 prohibits rejecting voucher holders because they use subsidies or based solely on credit reports and requires consideration of lawful, verifiable alternative proof of ability to pay.
- At nine Greystar-managed buildings contacted by testers, all agents said vouchers are accepted, yet only two said they would review pay stubs, benefit letters or similar documentation as alternative evidence.
- Test calls cited specific sites: the Westmore in Koreatown with income minimums a voucher user could not meet, La Plaza Village declining alternative creditworthiness proof, and the Eden describing a Section 8 “waitlist.”
- Greystar issued a statement affirming a commitment to fair housing and shared a rental policy allowing alternatives to credit checks, while AvalonBay, Desmond and Palmer did not provide substantive follow-ups to inquiries.