Overview
- Supervisors unanimously directed the Department of Mental Health to design an L.A. County–specific pilot and pursue federal sign-off to reinstate the dedicated option.
- Launching the pilot hinges on a formal request from California’s Health and Human Services Agency, federal approval, technical routing by 988 administrator Vibrant, and county contracting and funding for providers.
- A county-led review found that more than 14% of 5.1 million 988 callers used the LGBTQ+ ‘press 3’ route in the year before it was eliminated.
- SAMHSA defended removing the dedicated routing by saying services should not be siloed and that the lifeline should focus on serving all callers.
- Separately, the 988 LGBTQ+ Youth Access Act from Rep. Raja Krishnamoorthi would require specialized services and reserve at least 9% of lifeline funds, and it is pending in the House Energy and Commerce Committee.