Overview

• A guest who bought tickets for October 29 says Knott’s emailed that the park would be closed and then did not respond to a refund request.
• Knott’s ticketing terms state sales are final and non-refundable, which consumer advocates note cannot override California Business and Professions Code §22507.
• Section 22507 requires ticket sellers to issue refunds within 30 days for canceled events and to refund upon request when timing is materially changed.
• Outcomes appear inconsistent, with some guests reporting refunds only after calling guest services or citing the statute, while others report no reply.
• Coverage advises documenting communications, calling guest services, pursuing chargebacks, or filing complaints with state consumer agencies, with no blanket refund policy announced by Knott’s.