Overview

• A midnight failure halted Terminal 2’s automated baggage sorter for over seven hours on June 14.
• Engineers completed repairs by 7:30 AM, but the morning backlog extended disruptions.
• Departing and arriving luggage were processed through the less-capable Terminal 1 system.
• At least 25 flights were delayed by up to 90 minutes and some aircraft left without all passengers.
• Travelers faced long queues for rebooking and waited extra time at baggage claim even after service was restored.