Overview
- KLM cut about 15% of departures on 17 September and warned of knock-on delays after ground staff stopped work from 08:00 to 12:00 CET at Amsterdam Schiphol.
- The action was led by CNV and FNV, which remain outside agreements KLM reached earlier with NVLT, VKP and De Unie.
- Unions have announced longer strikes next: six hours on 24 September (08:00–14:00) and eight hours on 1 October (06:00–14:00).
- KLM said affected travelers will be automatically rebooked and urged customers to monitor the KLM app and website; EU EC 261 rights and duty-of-care provisions apply.
- An earlier two-hour strike on 10 September affected about 27,000 passengers, with disruptions extending to other European airports served by KLM.