Overview
- After picking up developed prints from a Stuttgart dm, Hoss later found two photos missing, including a nude image that had appeared in the online preview.
- She filed a police complaint and is seeking €10,000 in damages for violation of personality rights.
- Her Instagram post drew numerous accounts of comparable incidents, highlighting freely accessible envelopes with simple adhesive closures and prompting calls for ID checks, behind-counter storage, and tamper‑evident seals.
- dm executive Alexander Strehlau said the company is responsible up to proper handover at the register, staff are instructed to monitor photo counters, and possible improvements are being evaluated.
- One reported claim suggested store cameras were dummies, a point not independently verified, as both police and internal inquiries proceed and pickup security remains under scrutiny.