Overview

• The alleged incident occurred on April 27, 2025, at a KFC restaurant in Marsh, Huddersfield, involving a male employee reportedly sipping a customer's drink before serving it.
• The customer confronted two staff members, who allegedly laughed at her concerns and refused to provide their names, while the accused employee retreated to the kitchen without addressing her.
• The customer has since lodged a formal complaint and expressed her shock over the incident, which she described as a breach of food hygiene and service standards.
• KFC has issued a public apology, stating that it is taking the claims seriously and has initiated an internal review to investigate the matter.
• The restaurant team has reached out to the customer to discuss next steps, but no conclusions or disciplinary actions have been announced as of now.