Overview

• The location posted its Teen Chaperone Policy on Aug. 13 and says it is now in effect, requiring anyone 17 or younger to have a parent, guardian, or adult 21+ to dine in, with unaccompanied minors subject to being asked to leave.
• Chick-fil-A emphasized that restaurants are locally owned and operated, describing this as a store‑specific decision aligned with rules at Kettering’s Town & Country Shopping Center.
• Online reaction has been divided, with critics calling the move unfair to well-behaved teens and raising questions about siblings or teen parents under 21, while supporters say it helps maintain a family-friendly environment.
• The Kettering franchise has not identified a particular incident that prompted the change.
• Similar age restrictions have appeared elsewhere, including a 2023 policy at a Royersford, Pennsylvania, Chick-fil-A and chaperone rules at several U.S. malls.