Overview
- The audio is being provided to eight media outlets to comply with Freedom of Information Act and open-records requests.
- Police Chief Chris McCall cautioned that the recordings are disturbing and said some callers did not survive, urging those affected to seek support.
- Kerrville’s 911 center, staffed by two telecommunicators, began taking calls at 2:52 a.m. and handled 435 in about six hours, including more than 100 in a single hour.
- Dispatchers transferred some calls to a neighboring center and, after collecting critical details, sometimes had to disconnect to answer the next emergency.
- The July 4 Hill Country floods killed at least 136 people across multiple counties, including 25 girls and two counselors at Camp Mystic, after the Guadalupe River rose rapidly.