Overview

• An unexpected shortfall from Raffinerie Heide, routed via tank‑farm operator AFS, constrained refuelling at Hamburg and triggered warnings of delays and schedule changes.
• By Friday morning, two Marabu flights to Mallorca were canceled and a Condor departure to Hurghada was relocated to Düsseldorf, with most other flights departing as planned.
• Raffinerie Heide said initial quantities would be delivered again, but the airport has no information on volumes or allocation and cannot say how long constraints will last.
• Hamburg Airport emphasizes it does not procure, store, sell or deliver jet fuel; responsibility lies with airlines, their suppliers and the tank‑farm operator.
• Lufthansa and Eurowings are mitigating by tanking in Frankfurt and Munich, while industry groups urge greater resilience in upstream fuel logistics.