Overview

• Kering said an unauthorized party briefly accessed its systems in June and obtained limited client details, including names, contact information, addresses and total amounts spent.
• The company said no bank or credit card data and no government identification numbers were taken.
• BBC reporting, supported by a shared sample of records, ties the theft to ShinyHunters and indicates the intrusion likely began in April.
• Customers of Gucci, Balenciaga and Alexander McQueen are among those affected, according to multiple reports that Kering has not detailed by brand or country.
• Kering said authorities and customers were notified in line with local rules, refused to pay a ransom after reported negotiations, and the case adds to a 2025 wave of breaches hitting luxury retailers such as Cartier and Louis Vuitton.