Overview

• Kering says an unauthorized party briefly accessed its systems in June and took limited customer records from some of its Houses.
• Samples reviewed by the BBC show names, emails, phone numbers, addresses and totals spent, and the hackers claim data tied to 7.4 million unique email addresses.
• Customers of Gucci, Balenciaga and Alexander McQueen are reported to be affected, though Kering has not specified brands or countries, and the company says it notified regulators and impacted clients.
• ShinyHunters claims the breach occurred in April and that a ransom was sought; Kering says it refused to pay and denies engaging in negotiations.
• The breach aligns with a broader 2025 targeting of luxury retailers, with experts warning that exposed spending data could fuel highly targeted phishing and social‑engineering scams.