Overview
- Kerala State Human Rights Commission directed the government to pay ₹5 lakh to Ravindran Nair within two months, per Chairperson Justice Alexander Thomas.
- The hospital superintendent must provide all necessary care free of cost, including clinical psychological support if required.
- The state may recover the compensation from officials found responsible; it may also pursue legal action against the lift servicing firm if lapses are established.
- The commission found a faulty lift with no warning notice and no operator during required hours, calling the incident extremely serious and life‑endangering.
- The patient was trapped from 11:15 a.m. on July 13 to 6:00 a.m. on July 15, 2024, and the case was taken up suo motu following media reports alongside the patient’s complaint.