Overview

• About 20–25% of visitors now arrive without a pre-purchased ticket and must register at the gate, and a few are turned away due to missing devices or incompatible payment.
• The municipality frames the change as part of a security concept after police interventions, including a mid-June altercation that resulted in bans for nine youths from France.
• Roughly 70% of guests come from neighboring France, and the city rejects barring foreign day‑guests as in Pruntrut, saying exclusion would be inappropriate.
• Exceptions to the online purchase rule cover seniors, people with disabilities, and groups, with payment accepted by credit card and Girocard under the pool’s terms.
• Public reaction remains divided, with supporters citing better control and planning and critics warning of social exclusion for visitors without smartphones or cards.