Overview
- Patients use a 54-square-meter glass treatment room near the store entrance, with medical assistants supporting video consultations with doctors at Sana MVZ in Neckarsulm.
- The service accepts statutory and private patients with online or on-site booking and check-in via smartphone or a loan tablet.
- Project staff report the pilot has already issued sick notes and prescriptions, with operating hours listed as Monday to Saturday from 8:00 to 19:00.
- Triage rules direct patients with warning signs to in-person care at practices, hospitals or the medical on-call service, and preventive self-pay offerings are planned.
- Kaufland and Sana describe the site as a model pilot under review for possible expansion, as medical and political representatives warn about fragmented care and commercial motives.