Overview
- The 54‑square‑metre, sound‑protected S Medical Room in Kaufland’s Mosbach store operates Monday to Saturday from 08:00 to 19:00 for walk‑ins or booked appointments.
- Patients check in via smartphone or a loaned tablet and connect by video with physicians from Sana’s MVZ in Neckarsulm, assisted in person by medical staff.
- The service focuses on minor ailments and can issue sick notes and basic prescriptions, with routing to local practices or hospitals when in‑person care is needed.
- Kaufland and Sana call the project a long‑term pilot and are collecting usage data to decide if and under what conditions they will expand to additional sites.
- Medical associations caution against care fragmentation even as KBV rules now permit doctors to treat up to 50% of quarterly patients exclusively via video.