Overview
- The S Medical Room, a 54-square-meter glass facility at the store entrance, hosts video consultations with physicians from MVZ Sana in Neckarsulm.
- An on-site medical assistant manages check-in, records vitals and data, and patients leave their health insurance card at reception.
- Appointments can be booked online or taken spontaneously during shopping, with services described as available without long waits.
- Doctors involved say the pilot has already produced initial sick notes and prescriptions, and most minor complaints are handled remotely with referrals for alarm signs.
- Kaufland frames the service as everyday time savings, while the national GPs' association warns that parallel offerings could confuse care pathways and undermine continuity.