Overview
- Inside a 54 m² room near the checkout area, patients book appointments, check in via smartphone or loaned tablet, and consult by video with physicians from Sana MVZ, supported by on-site medical assistants who take vitals and can perform ECGs.
- Care is limited to issues suitable for remote assessment, with new patients not receiving certain prescriptions such as antihypertensives or antibiotics for severe infections, and those needing hands-on care redirected appropriately.
- The facility operates as an external branch of the Neckarsulm medical care center, with the Schwarz Group renting the space and equipment to Sana, and the operator offering optional self-pay preventive checks like bioimpedance analysis.
- Organizers describe the concept as unique in Germany, and Kaufland will evaluate uptake and day-to-day performance to decide if broader rollout is feasible and under what conditions.
- Regional GP representatives call the site a useful supplement only if linked to local practices to ensure continuity of care, citing shortages of roughly 1,000 family doctors in Baden-Württemberg and more than 5,000 posts unfilled nationwide.