Karnataka HC Keeps ₹200 Ticket Cap on Hold, Orders Auditable Records and 45-Day Refund Plan
The court moved to safeguard consumers by requiring strict records with a 45-day refund-plan deadline.
Overview
- The High Court continued the stay on enforcing the ₹200 ticket ceiling in an order dated September 30 following an earlier stay issued on September 23.
- Multiplexes must maintain comprehensive, auditable data for each sale, including date and time, booking channel, payment mode, total collected with GST, digitally traceable cash receipts, and a manager‑signed daily cash register.
- If the ceiling is ultimately upheld, amounts collected electronically during the case must be returned to customers through the original payment method, excluding GST.
- The Multiplex Association of India has been directed to submit a refund-processing plan to the Licensing Authority within 45 days for approval and subsequent High Court vetting.
- The Karnataka government urged moviegoers to keep physical or electronic tickets to support potential refunds as exhibitors preserve complete sales records.