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2h ago

JTA Keeps Connexion Plus, Launches Six-Month Fare Pilot With Higher Rates and Ride Caps

The move responds to rider feedback prompted by escalating paratransit costs.

JTA reaffirmed at a meeting on Monday night that its Connexion service will not be going away.

Overview

  • The Fare Modification Pilot starts Feb. 1 and retains the premium Connexion Plus service with a 40-trip monthly limit.
  • Riders will pay $10 for the first 8 miles and $3.50 per additional mile, replacing the current $6 for 15 miles and $2 per mile structure.
  • JTA says the average Connexion Plus trip is 8 miles and the agency will continue subsidizing more than 75% of the trip cost.
  • The authority cites rising expenses, noting Connexion Plus costs grew from $2.8 million in fiscal 2022 to $6.3 million last year, with a projection above $8 million in 2026.
  • JTA will track ridership and publish pilot data, as public meetings highlighted frustration over limited consultation, and Councilman Rahman Johnson is exploring temporary city funding.