Overview
- Port Authority officials confirmed an ongoing systems outage in Terminal 4 and said IT teams are working to fix it.
- Delta Air Lines operations in Terminal 4 are not affected, according to the Port Authority.
- Etihad’s guest-relations account said the outage is affecting the entire terminal and that airport teams are assisting passengers.
- Traveler videos from inside Terminal 4 show long, static lines and extensive crowding, with some arrivals reporting hours of waiting.
- Passengers are being urged to check directly with their airlines as the disruption unfolds at the start of the Thanksgiving travel week.