Overview
- JetBlue now supports the iOS 18.2 Share Item Location feature, letting passengers temporarily share their AirTag-equipped luggage location with its baggage service team.
- Travelers generate a Share Item Location link in the Find My app on iPhone, iPad, or Mac and provide it at baggage claim via QR code scan or through a JetBlue crewmember.
- The enhanced mobile app delivers live baggage tracking from check-in through claim across JetBlue’s network.
- Shared location access automatically expires upon luggage recovery or after seven days to maintain customer privacy.
- The new tools build on JetBlue’s strong baggage performance, having ranked second among U.S. carriers with fewer than 1% of bags delayed in 2024.