Overview

• Passenger Dan Bowes says he suffered an allergic reaction on a July 9 Jet2 flight to Dalaman, received oxygen on board and was met by medical staff on arrival.
• He was later told a Medical Information Form was needed for his return, but a local doctor issued only a fit-to-fly certificate and a Jet2 hotel representative initially indicated that would suffice.
• On July 17, Bowes says his paperwork was rejected five minutes before boarding and that he and his friend were escorted from the airport without support.
• He reports paying £50 for a doctor call-out and £500 for a certificate, securing emergency accommodation overnight, resubmitting the MEDIF on July 18 and flying home after approval early on July 19.
• Bowes filed a complaint on July 21 seeking an explanation and apology, while Jet2 says staff followed standard safety procedures and confirms he was allowed to travel once the MEDIF was received.