Overview

• On June 7 a Jet2 gate agent at Edinburgh Airport asked Claire King if she was pregnant while boarding a flight to Ibiza, leaving her in tears.
• King, on her first holiday in 11 years, said the unexpected question undermined her body confidence and cast a shadow over the trip’s start.
• Jet2 issued a public apology on July 14 and confirmed the colleague involved will undergo mandatory retraining.
• The airline noted that pregnancy checks can be required for safety reasons but admitted the staff member failed to handle the query appropriately.
• Advocates say the incident highlights the need for clearer guidelines and improved training to balance health protocols with respectful customer service.