Overview

• Jet2 has emailed thousands of upcoming passengers with key travel information including check-in schedules and payment rules.
• Both airlines now close online check-in six hours before departure, with Jet2’s window opening 28 days ahead and TUI’s opening at 14 days or 48 hours depending on seat bookings.
• Jet2’s “Twilight Check In” lets travellers with morning flights drop off hold luggage between 4:30pm and 9pm the evening before at select UK airports.
• TUI check-in desks close 45 minutes before departure and Jet2’s close 40 minutes prior, with both advising arrivals at least two hours before take-off.
• The latest communications stress that all customer desk and in-flight payments must be made by card or contactless only.