Overview
- Jet2 rolled out the app update on June 22, 2026, enabling passengers to view live flight times and status from 72 hours before departure.
- The app now shows how and when customers can meet their Jet2 in‑resort Customer Helper, including visit times, locations and the helper’s name.
- Jet2 is expanding its Live Transfer Status coach‑tracking feature this summer to Greece, Cyprus, Malta, Faro and Madeira on top of existing coverage in the Balearics, Canaries, mainland Spain, Morocco, Turkey and Bulgaria.
- The company says last year’s Live Transfer Status gave travellers added reassurance and cut call volumes, and it presents the new 72‑hour feed as a further step to make journeys simpler and more reliable.
- The changes form part of Jet2’s wider push to use app tools to reduce customer service demand and give holidaymakers timely information, and passengers are advised to check the app or the airline’s flight pages before travel.