Overview
- Clarkson says patrons have sought payouts of around £50,000 by alleging they were made ill due to intolerances, which he describes as a growing fraud problem.
- He writes that CCTV contradicts at least one complaint, showing a claimant was not drinking beer despite alleging a gluten reaction.
- He says he is considering banning people with food intolerances from The Farmer's Dog, conceding the move would likely hurt business.
- Clarkson reports hackers accessed the pub’s accounting system and withdrew £27,000, with no confirmed details on police involvement or recovery of funds.
- He also recounts disruptive customer incidents, including vandalism and bathroom misuse, which he argues are straining staff and operations.