Overview

• On August 4, a Chanel guard at Istanbul’s Istinye Park mall denied Lopez entry for full capacity and failed to recognize her.
• Lopez calmly responded “OK, no problem” and walked away without protest.
• After employees realized their mistake and invited her back, she declined and did not re-enter the store.
• She then spent several hours and reportedly tens of thousands of dollars shopping at rival boutiques Celine and Beymen.
• Neither Lopez nor Chanel has commented further on the widely covered incident as her Up All Night tour concludes on August 10 in Almaty, Kazakhstan.