Overview

• Brice, trading as Creo Creations, pleaded guilty to three Consumer Protection offences at Bristol Crown Court in August.
• He left a 2022 loft project in a leaking, unsafe state after taking large payments, citing personal issues before cutting contact.
• The parents later found social media photos of him partying at Popworld and flashing cash, which strengthened their complaint.
• Police initially treated the dispute as civil, but a Trading Standards investigation identified two more victims and enabled prosecution.
• The family say about £38,500 of paid work was unfinished and they spent roughly £20,000 on safety fixes and £29,500 to complete the job, with defects still outstanding despite partial use from July 2024.