Overview

• All 191 passengers and crew aboard flight JL8696/IJ004 were uninjured after the Boeing 737-800 descended from 36,000 feet to about 10,500 feet in ten minutes and landed safely at Kansai International Airport.
• Japan’s Ministry of Land, Infrastructure, Transport and Tourism confirmed a malfunction in the cabin pressurization system and is probing its root cause.
• Spring Airlines Japan is offering ¥15,000 per passenger in compensation but requires individuals to file claims directly with the carrier.
• Japan Airlines clarified that oxygen masks were deployed as a precautionary measure and that no rapid decompression occurred during the emergency descent.
• The aircraft has been grounded and Spring Airlines Japan is conducting fleet-wide maintenance checks on its Boeing 737s before resuming the route.