Overview
- The customer-harassment law took effect Thursday and makes it obligatory for all companies to put in place measures to prevent abusive customer conduct toward workers.
- Miyagi Labour Bureau opened a free special consultation window that will run through March 2027 and the UA Zensen union has released awareness materials to help employers and staff comply.
- Business groups and experts warn that drawing a clear line between legitimate complaints and abusive behavior is difficult, so firms must adopt flexible, case-by-case responses rather than a one-size-fits-all rule.
- Prosecutors in Nagoya asked for a 3 year, 6 month prison term for a former middle-school teacher accused of secretly filming a student and distributing the videos, with a verdict set for November 5 and six related teachers already convicted in the broader case.
- Security and enforcement actions advanced Friday as the Japan Air Self-Defense Force began a roughly ¥1.15 billion, month-long salvage to recover wreckage from a Global Hawk found at sea and a Tochigi–Kanagawa task force repatriated and arrested nine Japanese nationals suspected of running a Laos-based special fraud scheme.