Overview
- Order processing, shipping and call centers in Japan have been down since Monday, halting production at most of the brewer’s roughly 30 domestic plants.
- Asahi trialed handwritten, in-person orders and on Friday began limited manual shipments, pausing new alcohol orders to prioritize deliveries.
- Convenience chains including Lawson, FamilyMart and 7-Eleven report constraints, with some outlets posting suspension notices and wholesalers warning stocks could run out within days.
- The company says no customer data appears compromised, has notified police, and is examining whether ransomware caused the outage.
- Overseas operations remain unaffected, product launches are postponed, and the share price has fallen about 6–7% over the past week.