Overview

• District magistrates lead the camps alongside officials from the Municipal Corporation of Delhi, Delhi Police and the power department
• Citizens raised concerns on potable water, sewage issues, illegal constructions and non-functional street lights at recent weekend sessions
• Grievances span departments including Revenue, Delhi Jal Board, PWD, Food and Civil Supplies, Social Welfare, Health, DUSIB, Education and Irrigation and Flood Control
• A 24x7 Public Grievance Monitoring System and external complaint boxes allow residents to submit, track and provide feedback on their cases online
• Chief Minister Rekha Gupta frames the initiative as delivering Prime Minister Modi’s vision of transparent, time-bound governance and personally follows up unresolved issues