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Jammu and Kashmir Launches Centralized Portal to Expedite Aid for Terror Victims

Lieutenant Governor Sinha’s NIC-backed portal sits at the heart of a justice-focused overhaul, delivering faster compensation, cutting bogus claims

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Jammu and Kashmir Lieutenant Governor Manoj Sinha personally monitoring & overseeing the redressal of all cases related to terror-hit families across the UT. (HT File)
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Overview

  • The web portal, developed by the Home Department with the National Informatics Centre, centralizes district-wise data on families affected by terrorism across Jammu and Kashmir.
  • Divisional helplines established in Jammu (0191-2478995) and Kashmir (0194-2487777) allow victims’ families to register overlooked or pending claims for relief, ex-gratia payments and compassionate appointments.
  • Special Monitoring Cells formed in the offices of the Chief Secretary and the Director General of Police will review case status, identify processing delays and coordinate timely resolution.
  • Automated fraud filters and property encroachment tracking have been integrated into the system to prevent bogus or duplicate claims while ensuring legitimate cases are addressed.
  • Lieutenant Governor Manoj Sinha has committed to personally oversee all redressal processes and fast-track FIR registrations, compensation disbursements and government jobs for terror victims’ next of kin.