Overview
- YouTuber Josh Cahill alleged Air Côte d’Ivoire canceled his business ticket and tried to charge €1,500 at check-in for the inaugural Paris–Abidjan A330neo flight.
- Air Côte d’Ivoire has attributed the incident to an IT bug during the rollout of its new long‑haul product.
- An Ivorian parliament member publicly said a Booking.com error displayed business class for a €982 fare and that the airline then seated Cahill in business at no extra charge.
- Industry coverage notes confusing cabin branding and new‑aircraft seat certification, plus OTA/GDS mapping issues that can trigger mis‑ticketing and rebooking.
- Analysts have questioned Cahill’s narrative, the airline has not published PNR or e‑ticket histories, and responsibility for the original downgrade remains publicly disputed.