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Italy’s Privacy Watchdog Temporarily Halts Faceboarding at Milan Linate

The authority questions centralized storage of facial templates that denies travelers exclusive control over their biometric data.

Overview

  • The Garante’s order dated September 11 imposes a provisional limitation on Linate’s Faceboarding while an istruttoria continues.
  • The decision cites biometric templates kept in a centralized archive by the airport operator rather than under traveler-only control or user-held encryption.
  • SEA confirms the suspension, notes years of engagement with the regulator, references the non-binding EDPB Opinion 11/2024, and says it is cooperating to address data-handling issues.
  • The system was optional for adults and required registering a facial image plus boarding pass and ID, with enrollment lasting up to one year for document-free checks.
  • A similar service at Rome Fiumicino was paused in 2024 pending clarity, and 24,550 travelers had used Linate’s Faceboarding by July 31.